Damage Liability Fee DLF explained – Europcar Australia


So you’ve booked your rental car with Europcar and would like to understand your liability as a driver? We’ve done the hard work for you!

We’ve researched Europcar’s website and fine print to summarise the damage liability fees and excess reduction waiver products available when renting a car with Europcar for travel within Australia.

The following information is current as at 3 October 2014 and applies to Australian residents hiring a car within Australia.

What is a Damage Liability Fee?

Also commonly referred to as the rental vehicle excess, the damage liability fee is the dollar amount that you will have to pay the car rental company if you have an incident that causes damage to the rental car while it is in your possession.

In their terms and conditions for Australia, Europcar defines the Damage Liability Fee (DLF) as: “means the amount You (Customer) must pay Us (Europcar) in the event of Damage, theft of the Vehicle or Third Party Loss. The maximum amount payable, which may include a claims administration fee for handling Your (the Customer) claim, is shown in the Rental Agreement and is subject to GST.”

How much is the Damage Liability Fee (DLF) when renting a car from Europcar for travel in Australia?

The rental vehicle excess cost varies based on the type of car that you hire from Europcar.

As at 3 October 2014, Europcar’s Damage Liability Fee for cars being hired within Australia ranged between $3,650 + GST to $7,500 + GST + local depot surcharges (administration fees + premium location fee + credit card surcharges).


To break it down further: Local Depot Surcharges = Administration Fees + Premium Location Surcharge Fee + Credit Card Surcharges

The table below illustrates the Damage Liability Fee (DLF) for Europcar’s different car categories.


The example cars (eg. Toyota Corolla) are the cars published as examples on the Europcar website. We note that rental car companies do not guarantee a particular car model when you make your booking. Most often you will receive the described car model or something of a similar size and functionality within the nominated car category. For example, when renting a car from Europcar for travel within Australia, a “full size” car may be a Toyota Camry, Volkswagon Passat or other similar sized car.

What is a Premium Location Surcharge (PLS)?

According to Europcar Australia’s Terms & Conditions, Premium Location Surcharge (PLS) “means the extra amount payable to Us (Europcar) when a Vehicle is hired from a premium location. The amount is shown in the Rental Agreement, is subject to GST and is adjusted when a DLF and, if applicable, an SVALF are payable.” Note, SVALF refers to Single Vehicle Accident Liability Fee. This is applicable for 4WD and AWD vehicle types only.

The surcharge currently ranges between 3% and 26% for locations within Australia. The surcharge is an additional fee on all rental agreement charges.

A summary of the current Europcar Premium Location Surcharges (PLS) for Australia’s capital cities as at 6 October 2014, is shown in the table below.


Note, across Australia, Europcar has over 50 premium locations. The capital cities displayed in the table are a sample of the locations that are subject to a Premium Location Surcharge. The premium location surcharges change from time to time so it’s best to contact the particular depot you are collecting your rental car from to confirm the relevant Premium Location Surcharge (PLS) for your car rental.

What are Administration Fees?

According to Europcar’s Terms and Conditions for rentals within Australia, Administration Fee “means the fee charged by Us (Europcar) for the administrative costs associated with Your (the Customer) Rental”. The average cost incurred for administrative fees per car rental booking is not defined or known.

What are Credit Card Surcharges?

 Credit Card Surcharges are not defined in Europcar’s Terms and Conditions. Such fees commonly comprise the cost of completing a transaction using a credit card and on average range between 1.5% to 4% of the total transaction cost.

How can I reduce my Damage Liability Fee when renting a car with Europcar?

Visit our How to reduce or remove your Europcar Damage Liability Fee (DLF) article.

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